Privacy Policy

Effective Date: 12/17/25
Website: www.exhalehousesalon.com

1. Introduction

Exhale House Salon (“Salon,” “we,” “us,” or “our”) respects your privacy but prioritizes the protection of our business. This Privacy Policy explains how we collect, use, and protect information. By using our Website or booking services, you agree that the Salon may collect, store, and use your information as described below.

Disclaimer: The Salon is not responsible for any damages, losses, or claims arising from your use of our Website, submission of information, or interaction with third-party services.

2. Information We Collect

We may collect, store, and use the following information from clients or Website users:

  • Personal Identification Information: Name, email, phone number, mailing address.

  • Service Information: Appointment history, service preferences, health disclosures (e.g., allergies), and payment details.

  • Website Information: IP address, device type, browser, pages visited, cookies, and other tracking data.

  • Other Information: Any information voluntarily provided to us in communications, forms, or social media interactions.

3. Use of Information

We may use your information for any purpose, including but not limited to:

  • Managing appointments, payments, and services.

  • Marketing, promotions, or advertising, including third-party advertising such as Google Ads.

  • Analytics and Website improvement using tools such as Google Analytics.

  • Complying with legal obligations or defending legal claims.

  • Investigating or preventing fraudulent, illegal, or unauthorized activity.

Disclaimer: By providing your information, you consent to these uses. The Salon is not liable for consequences of your disclosures.

4. Sharing Information

We retain broad discretion to share information as necessary to:

  • Service Providers: Payment processors, IT vendors, marketing/advertising platforms, or contractors required to operate the Salon.

  • Legal Requirements: Law enforcement, regulators, or courts as required or permitted by law.

  • Business Transactions: Sale, merger, or transfer of assets.

We do not sell personal information to unrelated third parties, but we may share aggregated or de-identified data for analytics or marketing purposes.

5. Cookies, Tracking & Advertising

  • Our Website uses cookies, web beacons, and similar technologies to enhance Website functionality, analyze usage, and deliver targeted marketing.

  • Third-party services, such as Google Ads, Google Analytics, and social media pixels, may collect data about your visit, including device type, IP address, browsing behavior, and referral information.

  • This data may be used to:

    • Show you personalized ads or marketing content

    • Measure and analyze campaign performance

    • Improve the Website and user experience

  • You may disable cookies in your browser, but some Website functionality may not work properly.

  • The Salon is not responsible for third-party tracking or advertising behavior. By using the Website, you consent to the use of cookies and tracking technologies.

6. Client Responsibilities

  • Clients are responsible for providing accurate information.

  • The Salon is not liable for any loss, error, or injury resulting from false, incomplete, or omitted information.

  • Clients assume all risk for providing health-related disclosures; the Salon does not guarantee safety beyond reasonable precautions.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Exhale House Salon, its owners, officers, employees, and affiliates are not liable for any damages arising from:

  • Use or inability to use the Website

  • Unauthorized access to your data

  • Errors, omissions, or inaccuracies in content

  • Health-related incidents, allergic reactions, or injuries during services

  • Any actions taken based on Website information, communications, or third-party advertising/tracking

Our total liability for any claim shall not exceed the amount paid for the relevant service or transaction, if any.

8. Indemnification

You agree to indemnify, defend, and hold harmless Exhale House Salon and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the Website or services

  • Your violation of this Privacy Policy or applicable law

  • Any submission of false or incomplete information

9. Children

The Website and services are not directed to children under 13. We do not knowingly collect information from minors. By using our Website or services, you represent you are over 13 or have parental consent.

10. California Residents

  • Under the CCPA, California residents may request information about the personal data we collect.

  • Requests may be made via email or phone using the contact information below.

  • The Salon reserves the right to verify identity and deny fraudulent or excessive requests.

11. Data Security

  • We implement reasonable administrative, technical, and physical safeguards to protect personal information.

  • However, the Salon does not guarantee absolute security and is not liable for breaches, unauthorized access, or third-party tracking.

12. Third-Party Websites

  • The Website may contain links to third-party websites.

  • The Salon is not responsible for the privacy practices, content, or security of third-party sites, including any linked advertising platforms.

13. Changes to Privacy Policy

The Salon may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of the Website constitutes acceptance of the updated Privacy Policy.

14. Governing Law

This Privacy Policy is governed by California law. Any disputes shall be resolved in the state or federal courts in Marin County, California.

15. Use of Artificial Intelligence

  • The Website or App may use AI-powered tools, such as chatbots, virtual assistants, or automated content generators (“AI Tools”), to assist with booking, customer inquiries, or informational purposes.

  • AI Tools may collect, process, or analyze personal information you provide to deliver responses or recommendations.

  • Disclaimer: AI-generated information is for convenience and informational purposes only. Exhale House Salon does not guarantee accuracy, completeness, or reliability of AI content and is not responsible for any decisions, actions, or outcomes based on AI-generated information.

  • Users are responsible for verifying information independently and providing accurate data when interacting with AI Tools.

  • By using AI-powered features, you consent to the collection and processing of any information you provide for the purposes described above.

16. Contact Information

Exhale House Salon
198 E Blithedale Ave, Mill Valley, CA 94941
Email: aubree@exhalehousesalon.com
Phone: 619 241 9266